Summary

There appears to be a discrepancy between older Android devices and newer Pixel devices when it comes to managed Lost Mode functionality. While the device functionality works correctly on older systems like the Galaxy S8 running Android 8.9, it fails on a Pixel 10 Pro running Android 16, prompting a manual factory reset. When the user manually enters the password to exit Lost Mode, the local device correctly resolves the state, yet the Android Management API layer continues to report the device as lost. This synchronization issue indicates a problem in how Lost Mode state is being synced across devices running different versions of the operating system.

The root cause involves a conflict in authentication methods or a failure in the local state manager on newer hardware. It has been observed that Fido2 keys work for authenticating via Bluetooth, NFC, and USB on modern Android, yet this does not resolve the core state reporting problem on these specific hardware models. The issue persists even after manual password entry and factory reset, suggesting that the synchronization logic or the management API driver is not functioning properly on Pixel 10 Pro running Android 16.

Title

Category: Android Enterprise Customer Community | Android Enterprise and ChromeOS Customer Communities

Description

For everyone setting up, managing and using Android for work. This is your space to connect, learn and discuss.

Keywords

android, enterprise, device, discussions, general, community, google, member, days, devices, mode, lost, management, manager, using, play, hours

Categories

E-commerce

NS Lookup

A 216.239.32.29

Dates

Created 2025-11-03

Updated 2026-05-26

Summarized 2026-05-26