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domain	yuma.ai
summary	Yuma AI offers an AI-driven support engine with various use cases designed to enhance e-commerce experiences: 1. Sales AI: Boost revenue growth using deep shopper insights, reduce cart abandonment, increase conversion rates, upsell high intent shoppers, and maximize Revenue Per Visitor (RPV). 2. Social AI: Safeguard your brand across social platforms, detect comment intent, respond with appropriate tone, turn social comments into sales opportunities, and auto-reply to 5-star reviews. 3. Chat AI: Add instant AI assistance on every page, resolve common questions instantly, provide real-time support that feels human, and improve chat quality with accurate responses. 4. Support AI: Automate product exchanges, order status updates (WISMO), process returns and refunds, track automation health, monitor customer satisfaction through surveys, and instantly handle returns and refunds with no agent involvement. Yuma AI provides seamless integration across popular e-commerce tools like Shopify, Gorgias, Zendesk, and more. The platform's original AI-driven support engine resolves over half of tickets efficiently. Yuma AI aims to shaping the future of AI-driven shopping since 2022, offering features such as smart recommendations, adaptive UI, segment builder, and gradual rollout for Sales AI. For Chat AI, it offers One Click Install, AI First Chat, round-the-clock support, attachment genie, multilingual capabilities, and more. The company also provides resources like case studies, blog posts, news updates, pricing information, and user pages tailored for CX managers, BPOs, fashion, beauty industries, and users. Yuma AI's headquarters is in Cambridge, Massachusetts, with an extension in Barcelona, Spain. For more information or a demo, contact the company at 245 Main Street, 2nd floor, Cambridge, MA 02142, USA, or Barcelona, Rda.
title	Yuma: AI-powered solutions for every e-commerce challenge
description	Yuma is the e-commerce AI platform that drives revenue growth and enhances customer satisfaction before, during, and after purchases.
keywords	yuma, support, customer, view, case, chat, social, automation, sales, time, tickets, commerce, service, brand, order, real, read
upstreams
downstreams
nslookup	A 104.18.40.102, A 172.64.147.154
created	2025-11-11
updated	2025-11-11
summarized	2025-11-13

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