| domain | usedesk.ru |
| summary | The website content appears to be a technical specification or product catalog for a communication platform, likely a Helpdesk or Customer Relationship Management (CRM) system. Here's a summary:
- The platform supports SDK for iOS and Android, indicating it can be integrated into mobile applications. - It offers on-premise and open-source options, providing flexibility in deployment and customization. - The platform is designed for both B2B (Business to Business) and B2C (Business to Consumer) scenarios. - The launch year is 2024, with an expected API version 200. - The system includes a feature called Gigachat for real-time communication. - It supports OpenAI's DeepSeek, suggesting advanced AI capabilities for natural language processing and understanding. - Key performance indicators (KPIs) include SLA (Service Level Agreement) and CSI (Customer Satisfaction Index), which measure the system's reliability and customer satisfaction. - The Return on Investment (ROI) is expected to be within 256-400, indicating a positive financial return for businesses using this platform. |
| title | Usedesk is an AI-based help desk for customer service. AI functions automate routine, strengthen quality control and make support faster, smarter and better quality |
| description | Helpdesk for customer support in Russian with AI functions. Use the system to record and process requests, automate the support service and quality control. Supports up to 20 communication channels. |
| keywords | email, android, helpdesk, open, source, name, surname, phone, company, department, position, support, question, help, desk, premise |
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| nslookup | A 176.57.65.17 |
| created | 2025-11-07 |
| updated | 2025-11-07 |
| summarized | None |
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