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| domain | unlockcommerce.com.br |
| summary | This website describes a customer service solution leveraging omni-channel and AI. It focuses on proactive, real-time support with a key goal of resolving 85% of customer issues on the first contact, reducing re-open rates by 45%, and consistently improving Net Promoter Score (NPS). The system utilizes automated root cause analysis and continuous improvement plans, along with proactive notifications and real-time CSAT/NPS monitoring. It aims to streamline the customer journey, prioritizing speed, visibility, and performance, and provides operators with data-driven empathy and operational tools (OMS UNLOCK). |
| title | Unlock Commerce |
| description | Unlock Commerce |
| keywords | para, commerce, delivery, real, tempo, performance, anos, marketplaces, warehouse, total, canal, antes, founder |
| upstreams | |
| downstreams | |
| nslookup | A 15.197.225.128, A 3.33.251.168 |
| created | 2026-02-15 |
| updated | 2026-02-15 |
| summarized | 2026-03-02 |
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