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domain	thelevel.ai
summary	Level AI is a platform that leverages artificial intelligence (AI) to enhance customer experience and contact center operations. It offers several products, including an AI Virtual Agent for human-like conversations and actions, Auto-QA for scoring every conversation according to specific standards, Voice of the Customer (iCSAT) for actionable insights from customer feedback, Coaching for peak agent performance, and comprehensive custom reports through Contact Center and Business Analytics. The platform integrates seamlessly with existing systems, providing real-time agent assistance, complete visibility into contact center operations, and omniscient AI for customer service teams (Agent GPT). Level AI also uncovers hidden trends and issues in real-time using VoC Insights, enabling businesses to proactively improve customer experiences. Level AI focuses on specific industries such as financial services, healthcare, retail, insurance, and BPO, offering tailored solutions for sales performance, regulatory compliance monitoring, consistent quality assurance, and industry-specific CX innovation. The company's role caters to Contact Center Leaders, providing real-time AI-powered insights for every situation and automatic insights from conversations. Level AI is committed to end-to-end security, meeting the highest standards, and aims to be a trusted partner for customer service leaders worldwide. Its unique offering combines quality automation, voice of the customer, and virtual agents for AI-human agent synergy.
title	Artificial Intelligence Solutions for Call Centers \| Level AI
description	Level AI's call center AI uses semantic intelligence to understand support interactions to improve contact center team performance. Request a demo today.
keywords	customer, agent, insights, level, service, intelligence, more, center, time, contact, real, agents, business, customers, automation, voice, coaching
upstreams
downstreams
nslookup	A 104.20.23.112, A 172.66.150.46
created	2025-11-08
updated	2025-11-08
summarized	None

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