domain | nextmatter.com |
summary | The document appears to be from the official website of "Cards Against Complexity," which is focused on providing solutions for complex service processes through product offerings like Manager Dashboard, Builder Toolbox with its suite of automations and APIs, customer apps (both team and guest applications), integrations across various industries including financial services.
The platform offers features such as:
- Orchestrating workflows - Resolutions to reduce complexity in ticketing systems. - Compliance automation for secure processes that are also audit-ready.
Customers can watch educational videos on the company's CX podcast, which is a new addition with weekly episodes aimed at discussing operations and customer experience (CX) topics.
The platform seems targeted towards all industries but has use cases mentioned specifically within financial services as an example of where it could be implemented effectively to manage complex processes efficiently through automations. The resources section suggests that the company provides various forms like public portals, interactions for better collaboration among team members using their tools such as Team Apps and Guest Apps.
The document also invites visitors who are interested in learning more about operations automation or have specific questions regarding customer stories of achieving operational excellence with Next Matter (a reference to a related service) by browsing through the help center. It suggests signing up, subscribing for newsletters on CX & Operations Technology topics which might be useful insights and updates from "Cards Against Complexity". Finally, it also provides an option for new hires or interested parties who want more information about next steps such as booking demos.
In essence, this content is a high-level summary of what Cards Against Complexity offers - comprehensive software solutions that help manage complex service processes through automation across various industries while offering resources like videos and articles to educate potential customers on its products. The platform also provides services for customer success with tools designed specifically tailored towards improving their operations systems within any given industry, such as financial ones where they can use it effectively by following the mentioned 'Use Cases'. |
title | Next Matter | Enterprise-grade workflows and apps for service teams |
description | Next Matter's enterprise workflow platform enables service teams to uphold service standards, meet compliance requirements, and deliver satisfying customer experiences – every time, on time, and in full. |
keywords | service, product, customer, matter, compliance, operations, automation, return, videos, manager, integrations, enterprise, complex, dashboard, builder, toolbox, team |
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nslookup | A 99.83.190.102, A 75.2.70.75 |
created | 2025-05-31 |
updated | 2025-06-06 |
summarized | 2025-06-06 |
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