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| domain | icmi.com |
| summary | **Summary:** * **Why Both Events and Training Matter:** + Stay current with industry trends and best practices. + Drive personal growth as well as organizational development. * **Key Factors Shaping Contact Centers in 2023:** 1. **Remote Work Transformation:** Impact on strategies, operations, agent productivity, and customer experience. 2. **Artificial Intelligence (AI) Integration:** Influence on customer interactions, agent assistance, and operational efficiency. |
| title | ICMI – Call Center Training, Courses, Events, Programs, Certifications, Resources, and Consulting Solutions |
| description | ICMI is the leading provider of call center training, certification and events. Improve your customer service and team performance with ICMI's resources. |
| keywords | contact, center, training, customer, april, service, centers, technology, experience, business, help, events, management, better, ways, call, industry |
| upstreams | techtarget.com |
| downstreams | |
| nslookup | A 104.18.39.3, A 172.64.148.253 |
| created | 2025-03-27 |
| updated | 2025-05-17 |
| summarized | 2025-05-17 |
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Traffic Boost by Tactic Links
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