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domain	helprace.com
summary	The provided text emphasizes that merely having basic help desk or customer service applications is insufficient; businesses should integrate these with dedicated, separate systems of aid desk technology (for managing inquiries) and an online knowledge base/community for enhanced efficiency in addressing customers' needs outside conventional communication channels like live chat support.
title	Customer Service \| Help Desk Software for Customer Support \| Helprace
description	Helprace is a cloud-based customer service software suite with a ticketing system and self-service help desk. Collect ideas, feedback, build a knowledge base or community. More than 10,000 businesses use our helpdesk to support their customers. Sign up for a free 30-day trial today!
keywords	customer, software, service, support, desk, help, community, management, customers, system, base, knowledge, feedback, business, ticket, social, more
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nslookup	A 54.192.95.51, A 54.192.95.129, A 54.192.95.102, A 54.192.95.40
created	2025-06-21
updated	2025-06-21
summarized	2025-06-29