Summary

The Citizens Charter, established in the UK by the Conservative government of John Major in 1991, is a program designed to continuously improve public services by aligning them with citizen needs and wishes. It operates as a document outlining commitments made by government organizations to their citizens regarding the services they provide.

Title

Citizen's Charter

Description

Citizen's Charter

Keywords

charter, citizens, services, charters, service, organisation, government, more, users, vision, specific, public, have, groups, time, organisations, client

NS Lookup

A 164.100.77.210

Dates

Created 2026-03-09

Updated 2026-03-15

Summarized 2026-03-15